Last updated: April 15, 2025
We collect information you provide directly to us, including your name, email address, phone number, credit score data, and financial account information you choose to enter or upload. We also collect information automatically when you use our service, such as log data, device information, and usage data.
We use the information we collect to provide, maintain, and improve our services; personalize your credit repair experience; send you reminders and notifications; and communicate with you about our products and services. We do not sell your personal information to third parties.
Any credit scores, account balances, or financial information you input or upload is stored securely and used solely to provide you with personalized credit-building recommendations. We do not share this data with lenders, credit bureaus, or advertisers without your explicit consent.
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@creditstair.com.
Our service may integrate with third-party services (such as Plaid for financial account connectivity). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve your experience. You can instruct your browser to refuse all cookies, but some parts of our service may not function properly as a result.
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.
You have the right to access, correct, or delete your personal information. California residents may have additional rights under the CCPA. To exercise any of these rights, please contact us at support@creditstair.com.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, please contact us at: support@creditstair.com